Frequently Asked Questions

Delivery within New Zealand usually takes 2–5 business days depending on your location.

Auckland orders often arrive within 24 hours.

All items ship from our local NZ warehouse, not overseas.

Shipping is calculated at checkout based on your address and order weight.

Auckland orders over $79 ship free.

Yes. Once your order ships, you’ll receive an email with a tracking link so you can follow your delivery in real time.

Not yet. Ready Fitness currently ships within New Zealand only.

Yes. Selected Auckland suburbs qualify for 24‑hour delivery.

This applies to items that are in stock at our Auckland warehouse.

All orders ship from our Auckland warehouse, ensuring fast delivery and no overseas delays.

We accept returns within 30 days for unused items in their original packaging.

This applies to all Ready Fitness products.

Simply contact our support team and we’ll guide you through the return process step by step.

Yes. If you need a different size, colour, or variation, we can arrange an exchange depending on stock availability.

Return shipping is the customer’s responsibility unless the item is faulty or damaged.

Yes, Starter Kits can be returned as long as all items are unused and in original packaging.

No. You can check out as a guest or create an account for faster future orders.

We accept major credit cards, PayPal, and Shop Pay.

All payments are processed securely.

Click “Forgot password” on the login page and follow the instructions sent to your email.

Yes. All payments are encrypted and processed through PCI‑compliant providers.

Yes. Creating an account allows you to save your address and order history for quicker checkout.

Our team replies Monday–Friday, 9am–6pm NZST.

You can reach us anytime at readyfitness888@gmail.com.

We aim to respond as quickly as possible.

Yes. Our products are designed for beginner‑friendly home workouts, and we’re happy to help you choose the right gear.

We are a New Zealand‑based brand, with local stock and fast delivery nationwide.