Frequently Asked Questions

Delivery within New Zealand usually takes 2–5 business days, depending on your location. Rural delivery times may vary.

Shipping is calculated at checkout based on your delivery address and order details.

Orders over $59 qualify for free shipping within New Zealand.

Yes. Once your order ships, you’ll receive an email with a tracking link so you can follow your delivery in real time.

Not yet. Ready Fitness currently ships within New Zealand only.

All orders ship from our Auckland warehouse and are dispatched locally within New Zealand.

We accept returns within 30 days for unused items in their original packaging. This applies to Ready Fitness products purchased from our store.

Simply contact our support team and we’ll guide you through the return process step by step.

Yes. We can arrange an exchange for a different size, colour, or variation, subject to stock availability.

Return shipping is the customer’s responsibility unless the item is faulty, damaged, or incorrect.

Yes. Fitness sets and kits can be returned as long as all included items are unused and in their original packaging.

No. You can check out as a guest or create an account for easier checkout and faster future orders.

We accept major credit cards, PayPal, and Shop Pay. All payments are processed securely through our payment providers.

Click “Forgot password” on the login page and follow the instructions sent to your email.

Yes. Payment information is processed securely through PCI-compliant payment providers. Ready Fitness does not store your full payment card details.

Yes. Creating an account allows you to save your delivery details and view your order history for easier future checkout.

Our team replies Monday–Friday, 9am–6pm NZST. We’ll respond to your message as soon as we can during these hours.

You can contact us anytime at readyfitness888@gmail.com. We aim to respond within 1 business day.

Yes. Our products are selected with beginner-friendly home workouts in mind. We’re happy to help you choose equipment that suits your needs and experience level.

Ready Fitness is a New Zealand-based fitness brand, with products stocked locally in New Zealand and shipped to customers nationwide.